Ninto Privacy Policy

Ninto is operated by the team behind dev.ninto.in (hereinafter referred to as "the Company," "We," "Us," or "Our"). This Privacy Policy governs your use of the Ninto website and mobile application (collectively, the "Platform").

This document is an electronic record in accordance with the Indian Information Technology Act, 2000, and applicable rules thereunder. It is published in compliance with Rule 3(1) of the IT (Intermediaries Guidelines) Rules, 2011, and Rule 4 of the IT (Reasonable Security Practices and Sensitive Personal Data) Rules, 2011.

We are committed to protecting your privacy. Please read this policy carefully. If you do not agree with these terms, please discontinue use of the Platform. For questions, contact us at the details provided at the end of this document.

This Privacy Policy is compliant with the General Data Protection Regulation (GDPR) effective May 25, 2018.

Information We Collect

We collect two types of information: Personal Information and Non-Personal Information (together referred to as "Information").

Personal Information may include:

• Name, date of birth, gender, and address

• Financial details (bank account, credit/debit card, or other payment instruments)

• Physical, physiological, and mental health conditions

• Sexual orientation and medical records/history

• Login credentials (ID and password)

Non-Personal Information may include:

• Usage data: time, frequency, duration, features used, and storage consumed

• Device and account data

• IP address, browser type, browser language, referring URL, time zone, operating system, and error logs

App Permissions required for full Platform access:

• Camera & Photo Gallery

• Location

• External Storage (to save images/documents)

• iCloud or Google Drive (to pick up images/documents)

• Bluetooth, Wi-Fi, Internet, and Audio Recording

How We Collect Information

We collect information when you:

• Register or create a profile on Ninto

• Use features or services on the Platform

• Allow contact sync from your device

• Interact with other healthcare professionals or patients on the Platform

Others may also provide your contact information when they import or sync their contacts with Ninto.

How We Use Your Information

Your information is used to:

• Enable you to access and use Ninto's features (e.g., connecting with healthcare professionals, processing payments)

• Respond to your queries and support requests

• Personalize your experience and suggest relevant connections

• Administer, analyze, and improve the Platform

• Protect the integrity and security of the Platform

• Comply with legal obligations and law enforcement requirements

• Conduct analytics on user behavior and preferences

How Information Is Shared and Transferred

We may share your information with affiliates, agents, third-party service providers, financial institutions, or in the event of a merger, acquisition, or restructuring always in accordance with this Privacy Policy or applicable law.

Information may be transferred internationally. Where such transfers occur, we place contractual obligations on recipients to uphold the same standards described in this policy.

External Links

Ninto may contain links to third-party platforms. We do not endorse or take responsibility for the content, privacy practices, or accuracy of such platforms. We encourage you to review the privacy policies of any third-party platform you visit.

Your Rights

You have the right to:

• Request a copy of the personal data we hold about you

• Request corrections to inaccurate or outdated information

• Withdraw your consent to data processing at any time

• Object to the processing of your personal data

• Lodge a complaint with a supervisory authority

• Know whether your data is transferred to a third country or international organization

Confidentiality

Your personal information is treated as confidential and will not be sold, shared, or rented to third parties. We will only contact you via email for platform-related communications. You may opt out of such communications at any time.

Disclosure of Your Information

We may disclose your information:

• To external service providers who help run the Platform, subject to their own privacy policies

• To law enforcement or government authorities when required by law or to protect legal rights

We do not sell or rent your personally identifiable information. Any required disclosure will be communicated to you via your registered email.

Managing Your Profile and Password

You may update your profile information (except Email ID and mobile number) at any time through the Platform. You are solely responsible for the confidentiality of your password. Please notify us immediately if you suspect unauthorized access to your account.

Security

Ninto employs technical, operational, managerial, and physical security measures to protect your information. All data is encrypted during transmission and stored encrypted at rest. While we take every reasonable precaution, we cannot guarantee absolute security against unauthorized third-party access beyond our control.

In the event of a security breach affecting your personal information, we will notify you via your registered contact details, as required by applicable law.

Automated Decision-Making

Ninto does not engage in automated decision-making or profiling.

Consent Withdrawal, Data Download & Deletion

To withdraw consent, download your data, or request deletion of your account and data, please email us at: [your contact email]

Changes to This Policy

This Privacy Policy may be updated from time to time. The most current version will always be available on the Platform. Continued use of Ninto after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at: Website: https://dev.ninto.in Email: [your contact email]

This Privacy Policy is severable if any provision is found invalid, the remaining clinic appointment booking.