Welcome to Ninto, a platform dedicated to connecting healthcare professionals & persons who seek Medical Assistance , managing records, and enabling seamless medical collaboration. By accessing or using the Ninto platform (website or mobile application), you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.
These Terms constitute a legally binding electronic agreement under the Indian Information Technology Act, 2000, and all applicable rules and amendments. No physical signature is required; your continued use of the platform confirms your acceptance.
1. Definitions
For the purposes of these Terms, the following definitions apply:
"Ninto" / "We" / "Us" / "Our" refers to the Ninto platform and its operating entity.
"User" / "You" / "Your" refers to any individual or legal entity accessing or using the Ninto platform.
"Platform" refers to the Ninto website (https://dev.ninto.in/) and its associated mobile applications.
"Healthcare Professional" refers to registered doctors, practitioners, clinics, hospitals, and allied health workers using the platform.
"Third Parties" refers to any external applications, organizations, or individuals other than Ninto and its Users.
2. About Ninto
Ninto is a cloud-based healthcare platform designed for healthcare professionals. It enables practitioners to manage patient records, conduct and build a credible digital presence.
Key Features
Patient wellness record storage and management
Electronic Medical Records (EMR) and e-prescriptions
Secure, encrypted cloud data storage
Integration with ABHA
Consent & Subscription
3. Registration & Eligibility
Registration on the Ninto platform is required to access its features. By registering, you confirm that:
You are at least 18 years of age and legally competent to enter into binding agreements under applicable Indian law.
All information provided during registration is accurate, current, and complete.
You will keep your account credentials confidential and notify us immediately of any unauthorized use.
You will update your account information to keep it accurate at all times.
Registration is currently free of charge. Ninto reserves the right to verify the credentials of healthcare professionals and may suspend or terminate accounts where information is found to be inaccurate or misleading.
4. User Obligations
By using Ninto, you agree to:
Use the platform solely for lawful purposes and in compliance with all applicable local, national, and international laws.
Provide truthful, accurate, and up-to-date information at all times.
Maintain the confidentiality of your login credentials and not share access with unauthorized individuals.
Respect the intellectual property rights of Ninto and other users.
Refrain from uploading, posting, or transmitting any content that is defamatory, offensive, misleading, or harmful.
Not attempt to reverse-engineer, copy, distribute, or exploit any part of the Ninto platform without prior written permission.
Not engage in any activity that disrupts or interferes with the platform's functionality or other users' access.
Not impersonate any person, entity, or healthcare professional on the platform.
5. Content & Intellectual Property
All content on the Ninto platform including text, graphics, logos, trademarks, interface designs, and software is the intellectual property of Ninto or its licensors. Users are granted a limited, non-exclusive, non-transferable license to access and use the platform for its intended purposes.
Users are solely responsible for any content they upload or share on the platform. Ninto does not endorse or take responsibility for user-generated content but reserves the right to remove any content deemed inappropriate, misleading, or in violation of these Terms.
No content from the platform may be reproduced, redistributed, or used for commercial purposes without Ninto's prior written consent.
6. Privacy & Data
Ninto is committed to protecting your personal and medical data. All data shared on the platform is governed by our Privacy Policy, which forms an integral part of these Terms. By using Ninto, you consent to the collection, storage, and use of your data as described in the Privacy Policy.
You authorize Ninto to process certain personal and professional information for the purposes of platform functionality, personalization, and service improvement. Ninto employs industry-standard encryption and security measures to safeguard your data.
7. Medical Disclaimer
Ninto is a technology platform designed to facilitate healthcare connections and record management. It is not a substitute for in-person medical consultation, diagnosis, or treatment. Specifically:
The platform is not intended for use in medical emergencies. In emergencies, please contact your local emergency services immediately.
If a healthcare professional advises an in-person consultation, it is your sole responsibility to arrange and attend such a consultation.
Any medical information available through the platform is for general informational purposes only and should not be relied upon as professional medical advice.
Ninto is not liable for outcomes resulting from actions taken based on information obtained through the platform.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Ninto and its directors, employees, and partners shall not be liable for:
Any service interruptions due to internet connectivity issues, server failures, or force majeure events.
Loss or corruption of data resulting from user error or technical failures.
Any indirect, incidental, consequential, or punitive damages arising from the use or inability to use the platform.
Unauthorized access to your account or data by third parties.
Inaccuracies in information provided by third parties or users on the platform.
Your sole remedy for any dissatisfaction with the platform or these Terms is to discontinue use of the platform.
9. Indemnification
You agree to indemnify, defend, and hold Ninto and its affiliates, officers, employees, and agents harmless from any claims, damages, losses, or legal expenses (including reasonable attorney fees) arising from:
Your use or misuse of the platform.
Your breach of these Terms or any applicable law or regulation.
Any content you submit, post, or transmit through the platform.
Your violation of the rights of any third party.
10. Refund Policy
All purchases made on the Ninto platform are final and non-refundable. Ninto strives to deliver the highest quality of service. If you have concerns about a purchase, please reach out to our support team at the contact details provided below, and we will do our best to assist you.
11. Termination & Suspension
Ninto reserves the right to suspend or terminate your access to the platform at any time, without prior notice, if:
You are found to be in breach of these Terms.
You have provided false, inaccurate, or misleading information.
Your actions are deemed harmful to other users or the platform.
Required to do so by applicable law or a competent authority.
You may terminate your account at any time by discontinuing use of the platform. Ninto also reserves the right to discontinue the platform or any of its features without prior notice.
12. Dispute Resolution & Governing Law
These Terms are governed by the laws of India. Any disputes arising from or relating to these Terms shall be resolved through the following two-step process:
Step 1 — Mediation
The parties shall first attempt to resolve any dispute amicably within thirty (30) days of the dispute being raised. If no resolution is reached, the matter shall proceed to arbitration.
Step 2 — Arbitration
Unresolved disputes shall be referred to a sole arbitrator appointed by Ninto. Arbitration proceedings shall be conducted in English, and the seat of arbitration shall be in India. The arbitrator's decision shall be final and binding on both parties.
13. Force Majeure
Ninto shall not be held liable for any delays or failures in performance resulting from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, cyberattacks, internet outages, government actions, or any other force majeure event.
14. Communications & Notifications
By registering on Ninto, you consent to receive communications from us via email, SMS, or in-app notifications regarding your account, platform updates, and promotional content. You may manage your notification preferences through your account settings.
15. Modifications to Terms
Ninto reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of the platform following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
16. Contact Us
If you have any questions, concerns, or grievances regarding these Terms or your experience on the Ninto platform, please contact us at:
Ninto — Connecting Healthcare Professionals
Website: https://dev.ninto.in/
By using the Ninto platform, you acknowledge that you have read, understood, and agree to these Terms & Conditions.